Collection of Information for Systems Analysis Essay examples

A critical part for systems analysis is the collection of information. From the very beginning, analyst need to understand the information systems that are currently in use. Besides, analyst has to find out expectations of users about how they prefer to improve the current systems and organizational operations with the new or replacement information systems. Last but not least, analyst will need to discover how users feel about the new or replacement information systems. There are many techniques for collecting these information. Face-to-face interviewing and self-administered questionnaires are two main techniques among them. This report is about a comparison of face-to-face interviewing and self-administered questionnaires.†¦show more content†¦The form of questionnaire could be through telephone, mail or even email in this day and age. The following part will discuss advantage and disadvantage for face-to-face interview and questionnaire. After that, a recommendation will be given for which techniques should be used to collect feelings of staffs’. 1.2 Advantage and Disadvantage of face-to-face interview According to Holbrook, Green and Krosnick (2003, p.79), face-to-face interview is known for its high-quality. Kendall and Kendall (2006, p.110) argue that an a question-and-answer format is used for information gathering interview which is a directed conversation with a specific purpose. In fact if we want to understand why we need to choose interview as a select technique, we need to find out what we can get from the interview. One thing that we can get from the interview is the opinions of the interviewee and his or her feelings about the system, organizational and personal goals, and informal procedures for interacting with information technologies. The truth is that opinions maybe more important and more revealing than facts. An example can be given as asking the owner of a traditional store who has recently implement an online store how many customer has complain and need to refund who deal through Web transactions each week. She replies:† About 20 to 25 a week.† Th en you may discover that the average is only 10.5 per week. A conclusion willShow MoreRelatedA Research Study On Research1173 Words   |  5 Pages one of the most important steps in the research process to accomplish is the collection of data. Notwithstanding the research project and whether the method of research is whether qualitative or quantitative, data must be collected. Data collection is essential whether the method of choice is a mail survey, a telephone survey, an interview, an experiment, field research, or secondary data analysis. Data collection is an important aspect of any research study. 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